Ray White* and its related bodies corporate (we, our, us) recognise the importance of protecting the privacy and the rights of individuals in relation to their personal information. This document is our privacy policy and it tells you how we collect and manage your personal information. * Ray White means the franchisee operating a Ray White franchised business in accordance with this website.
When used in this privacy policy, the term “personal information” has the meaning given to it in the Privacy Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation.
We may collect your name, mailing or street address, email address, telephone number, age or birth date, profession, occupation or job title and any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence.
We collect your personal information directly from you unless it is unreasonable or impracticable to do so, including through your access and use of our website, by telephone, letter or email, during conversations with our representatives, and by completing enquiry forms.
When you access our website, we may send a cookie to your computer. This enables us to recognise your computer, keep track of activity on our website, measure traffic patterns and improve our online products and services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.
We collect, hold, use and disclose your personal information to provide products and services to you, answer enquiries, send communications requested by you, assess and improve the website, conduct business processing functions, and comply with any law or lawful direction of a regulator.
We may disclose your personal information to our employees, franchisor, related bodies corporate, contractors or service providers for the purposes of operating our website or our business, including web hosting providers, IT systems administrators and professional advisors.
We may send you direct marketing communications about our products and services in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). You may opt-out at any time by contacting us or using opt-out facilities provided in those communications.
You may request access to any personal information we hold about you at any time by contacting us. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, you may request that we amend it.
If you believe that your privacy has been breached, please contact us using the contact details on this website and provide details of the incident so that we can investigate it.
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. Any personal information which you transmit to us online is transmitted at your own risk.
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website.
We may change this privacy policy from time to time. Any updated versions will be posted on our website.